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FREE SHIPPING | FREE RETURNS WITHIN THE EU FOR ORDERS OVER €300

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EUROPEAN EU SHIPPING

We'd like to make it easy for you to experience Cobbler Union. That's why we're currently offering:

Free Shipping & Free Exchanges or Returns within the EU Countries for orders over 300€ (Shipping Fee for orders below 300€ is 45€).

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe deliver, we can not be held responsible. All shipping options require a signature at delivery.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as are finished. All "IN STOCK" products will be processed within 5 business days and shipped out. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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EUROPEAN NON-EU & CANADA & AUSTRALIA SHIPPING

We'd like to make it easy for you to experience Cobbler Union. That's why we're currently offering:

Free Shipping within European non-EU Countries for orders over 300€ (Shipping Fee for orders below 300€ is 45€).

All international European non-EU Countries & Canada & Australia shipping is done via FedEx Express, UPS Worldwide Express or DHL. Please, note that all orders will be declared at their full retail value and you may be responsible for import taxes and fees associated with the delivery. Should you reject the shoe at customs for any reason and have them sent back to us, you'll be refunded in full minus the shipping fee.

You are responsible for the cost of returning the shoes in case you need to do so for an exchange or return. You'll also need to cover the cost of shipping your exchanged pair back to you. 

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe deliver, we can not be held responsible. All shipping options require a signature at delivery.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as are finished. All "IN STOCK" products will be processed within 5 business days and shipped out. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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AFRICA & CENTRAL & SOUTH AMERICA & MIDDLE EAST SHIPPING

We'd like to make it easy for you to experience Cobbler Union. That's why we're currently offering:

Shipping Fee within Africa, Central & South America and Middle East is 100€ for orders over 600€ (Shipping Fee for orders below 600€ is 65€). All international (non-EU Countries) shipping is done via FedEx Express, UPS Worldwide Express or DHL. Please, note that all orders will be declared at their full retail value and you may be responsible for import taxes and fees associated with the delivery. Should you reject the shoe at customs for any reason and have them sent back to us, you'll be refunded in full minus the shipping fee.

You are responsible for the cost of returning the shoes in case you need to do so for an exchange or return. You'll also need to cover the cost of shipping your exchanged pair back to you. 

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe delivered, we can not be held responsible. All shipping options require a signature at delivery.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as are finished. All "IN STOCK" products will be processed within 5 business days and shipped out. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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INTERNATIONAL SHIPPING

We'd like to make it easy for you to experience Cobbler Union. That's why we're currently offering:

Shipping Fee for orders from non-European Countries (Excluding Canada & Australia, Africa, Central & South America and Middle East ) is 65€. All international (non-EU Countries) shipping is done via FedEx Express, UPS Worldwide Express or DHL. Please, note that all orders will be declared at their full retail value and you may be responsible for import taxes and fees associated with the delivery. Should you reject the shoe at customs for any reason and have them sent back to us, you'll be refunded in full minus the shipping fee.

You are responsible for the cost of returning the shoes in case you need to do so for an exchange or return. You'll also need to cover the cost of shipping your exchanged pair back to you. 

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe delivered, we can not be held responsible. All shipping options require a signature at delivery.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as are finished. All "IN STOCK" products will be processed within 5 business days and shipped out. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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RETURNS & EXCHANGES

We are committed to bringing you the highest quality shoes in the world – shoes you will wear and, we hope, love forever. However, if for whatever reason you are not 100% satisfied with your purchase, we'll gladly accept returns or exchanges (pending availability) of unworn, unaltered, undamaged items within 10 days of receiving them.

Refunds will be issued once the shoes have returned back to us. 

In order to make a return or exchange from an EU Country, you must first request a pre-paid shipping label by e-mailing us at hello@cobbler-union.eu. When possible, affix the return shipping label to the original box in which your order was shipped. Returns within the EU Countries are free of charge. You may drop off your return or exchange at any UPS or FedEx location or request they pick-up at your home or work address. To find a UPS or FedEX drop-off location or to schedule a pick-up, please visit www.ups.com or www.fedex.com

In order to make an international (non-EU Country) return or exchange, please notify us at hello@cobbler-union.eu about your planned return or exchange. We do not cover the cost for international returns or exchanges. All returns should be sent to the address below.

Cobbler Union

Returns & Exchanges

c/Isabel Clara Eugenia, 62, 1A, 2C

28050 - Madrid